Helpdesk

Membership Information 4

• How can I apply for a membership?
• Why was my registration unsuccessful?
• Can I start using GPF services immediately after I sign up?
• I understand you will give me a UK address. Is it a P.O. box address?

Account Information 5

• How do I use my GPF address?
• How does my GPF online account work?
• How do I cancel my GPF account?
• Why is my login information not working?
• What are the benefits of a premium membership?

Declared Values & Receipts 5

• Why do you need the purchase value of my items, and how do I verify them?
• What is a merchant invoice?
• How do I request a merchant invoice?
• How does a merchant invoice help me get my purchases more quickly?
• Why do I need to enter my merchandise values?

General Informations 3

• Why is Globalparcelforwad (GPF) top-rated in the UK?
• What is your policy regarding member privacy and confidentiality?
• What is a business day?

Sipping Rates 3

• Do GPF shipping rates include custom duties/fees?
• What is dimensional weight?
• What payment methods do you accept?

Insurance 2

• Is my shipment insured?
• What does insurance cover?