We're sorry to hear you would like to cancel your membership, and will work with you to resolve any issues you may be experiencing.
You may consider switching from a Premium to a Free membership, which has no monthly membership fee, but still gives you access to our discounted rates, UK shopping tips and savings advice. To change your membership from a Premium to Free:
- Sign in to your account. From your dashboard
- Go to Subscription Plan > Membership tab
- Click Downgrade Plan next to Your subscribed plan
- Click Submit to save your changes
Please let us know what we can do to resolve any issues you might be facing. Please submit a ticket and we look forward to working with you to resolve your concerns.