We're sorry to hear you would like to cancel your membership, and will work with you to resolve any issues you may be experiencing.

You may consider switching from a Premium to a Free membership, which has no monthly membership fee, but still gives you access to our discounted rates, UK shopping tips and savings advice. To change your membership from a Premium to Free:

  1. Sign in to your account. From your dashboard
  2. Go to Subscription Plan > Membership tab
  3. Click Downgrade Plan next to Your subscribed plan
  4. Click Submit to save your changes

Please let us know what we can do to resolve any issues you might be facing. Please submit a ticket and we look forward to working with you to resolve your concerns.